Varios dias sin poder Cambiar MAC

[akire]

Varios dias que trato de vincular una MAC a una cuenta y no puedo me sale este error
Sorry we cant process this request right now.
Luego de varios veces me tira este otro error
There's an error, You cant reset this MAC
for one of the following reason:
You can't reset a mac without status active.
You cant reset the same mac more than 3 times on a day.
You can't made more than 15 reset 1 a day.
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Mac Address Already Exists
En la donacion las Mac estan asi 00:00:00:00:00:00

shephiro ayudeme a ver si puedo vincular y desvincular las Mac